(613) 498-8989 [email protected]

Our Services & Pricing

To Help You with all of Your Technology Needs.

Making Technology Work for You

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Introducing Our Services & Pricing

Technology doesn’t have to be complicated. We OfferProfessional IT Services for Your Home and Business!

 

 

At Tech Tutors, we believe technology should work for you, not the other way around. Our straightforward pricing makes it easy to choose the support and training that’s right for you, with no surprises.

 

 

Our Services & Pricing

Tech Support & Assistance

Bench / Labour Rate

Hourly Rate: $100

Need help getting your technology back on track? Technology issues can be frustrating, but you don’t have to tackle them alone. Our team offers friendly, knowledgeable support for computers, mobile devices, software, networking, and more. In-office service is billed based on the time spent resolving your issue, starting at just $25 + HST (15 minutes). We focus on clear communication, honest recommendations, and solutions you can trust.

Service Calls

Hourly Rate: $125

We come to you! Our on-site service visits for homes and businesses include diagnosing, troubleshooting, and resolving technical issues to get your technology running smoothly.

The service fee is $125 + HST for the first hour. Any additional time is billed in 15-minute increments at the same hourly rate.

Please note: A travel fee may be added for appointments outside the Brockville area.

Remote Support

Hourly Rate: $100

Need help with your technology? Our Remote Support service allows a trusted technician to securely connect to your device and assist you in real time. Whether you’re dealing with a technical issue, setting up new software, or learning how to use a feature, we’re just a click away.

We invoice at $100 per hour + HST in 15-minute increments, so you only pay for the time you use. For example, a 30-minute session costs just $50 + HST.

Remote Support (ProTech Members)

Hourly Rate: $90

Need help with your technology? Our Remote Support Service for our ProTech Members allows a trusted technician to securely connect to your device and assist you in real time. Whether you’re dealing with a technical issue, setting up new software, or learning how to use a feature, we’re just a click away.

We invoice at $90 per hour + HST in 15-minute increments, so you only pay for the time you use. For example, a 30-minute session costs just $45 + HST.

Device Pick Up & Drop Off

Rate: $65

Leave the setup to us! We’ll pick up and return your computer, connect all necessary cables and equipment, and make sure everything is working correctly. Service includes locations within Brockville city limits. Additional fees may apply outside the city limits.
Rate: $65 + HST

Local Password Reset

Rate: $50 

Locked out of your device? We can help reset passwords on Windows and Apple computers, getting you back up and running quickly. Service is available for local passwords. Additional charges may apply if the reset involves a Microsoft, Apple ID, or other online account credentials.

Rate: $50 +HST

Device Inspection / Diagnosis

Rate: $60 

Not sure what’s wrong with your device?
Our complete inspection and diagnostic service checks everything from performance issues and software errors to hardware concerns and security risks. We’ll identify the root cause of the problem and provide easy-to-understand recommendations so you can make informed decisions about repairs or upgrades.

Cost: $60 + HST

Platinum Computer Clean Up

Rate: $99.99

Give your computer the refresh it deserves!
A complete computer tune-up to help keep your system running fast, clean, and secure. Includes malware removal, internal cleaning, performance optimization, updates, browser configuration, a system assessment, and an email exposure check for up to two email addresses.

Cost: $99.99 + HST

Platinum Device Clean Up

Rate: $69.99

A complete tune-up for your iPhone, iPad, Android phone, or tablet to help keep it running smoothly and securely. Includes performance optimization, storage cleanup, software updates, settings review, a device health assessment, and an email exposure check for up to two email addresses.

Cost: $69.99 + HST

Operating System Re-install

Rate: $89 

Restore your computer, tablet, or smartphone with a clean operating system installation. Ideal for fixing ongoing software problems, improving performance, removing malware, and getting your device running like new again.
Cost: $89 + HST

Security & Privacy

System Security & Integrity Scan

Rate: $89.99 $79.99

Give yourself peace of mind with a complete health and security check of your computer.
Includes:
          • Virus & Malware Scans
          • Remote Access Program Check
          • System File Integrity Check
          • Security Updates
          • Performance Assessment
          • Hard Drive Health Check
          • Security Software Verification
          • Email Exposure Check (up to 2 email addresses)

    Cost: $89.99+ HST

Breach Investigation & Remediation Services

Rate: $130

If you’ve experienced a security breach or suspect something isn’t right, we’ll help you get to the bottom of it and secure your accounts and devices. We will:

    • Investigate what happened and how the breach occurred
    • Identify which devices, accounts, data, or systems may have been affected
    • Collect and review evidence to understand the full scope of the issue
    • Analyze findings and explain them in clear, easy-to-understand language
    • Check account activity and security settings for signs of compromise
    • Secure and remediate affected devices and accounts
    • Remove threats and restore your security where possible
    • Verify that your systems are safe and functioning properly
    • Provide a summary of our findings and the steps taken to resolve the issue
    • Offer personalized recommendations to help prevent future breaches

    Peace of mind and expert guidance when you need it most.

    Cost: $130 + HST

Personal Privacy Review

Hourly Rate: $100

Take back control of your personal information online.

Many people are surprised to learn how much of their personal information can be found on the internet, including phone numbers, addresses, email addresses, and other details. Our Personal Privacy Review helps identify where your information may be publicly available and provides guidance on reducing your online exposure.

We’ll review your digital footprint, explain our findings in easy-to-understand language, and help you take steps to better protect your privacy. The goal is to help you feel more confident, secure, and in control of your personal information online.

Benefits include:

      • Increased online privacy
      • Reduced exposure of personal information
      • Greater awareness of your digital footprint
      • Enhanced protection against scams and unwanted contacts
      • Peace of mind knowing where your information appears online

  • Stay informed. Stay protected. Stay in control.

    Cost: $100 + HST per hour

Email Exposure Check

Rate: $25 FREE

 

Has Your Email Been Compromised?
Data breaches happen more often than most people realize. We’ll check whether your email address has appeared in known breaches and help you take the right steps to protect your accounts, passwords, and personal information.

 

Device & Data Transfers

Complete Migration (Image Based)

Rate: $159.99

Transfer your entire digital environment from one computer to another with minimal disruption. This image-based migration moves your programs, settings, user accounts, and data to your new computer, preserving the look, feel, and functionality of your existing system.
For this service, the source computer must be intact, operational, and able to boot normally. In most cases, the migration can be completed without reinstalling software or reconfiguring settings, making the transition to your new computer seamless and hassle-free.
Requirements: Source computer must be functional and bootable.
Includes: Programs, settings, user profiles, documents, photos, email, and other personal data. Also include 20 minutes of consultation time upon pick up to answer any questions (additional time is an added charge)
Cost: $159.99 + HST 

Complete File Migration

Rate: $125.99

If your old computer cannot be fully imaged but your files are still accessible, or if you are looking for a fresh installation but want to move your data over, this service is a great option for you. We will transfer your documents, photos, videos, and other personal files, move your browser bookmarks and favorites, and set up your new computer with many of the same programs you used on your previous system. We will also install common Windows applications and reinstall compatible programs that are available online to help make your new computer feel familiar and ready to use.
Includes: Documents, photos, videos, bookmarks, web browsers, commonly used Windows programs, and 20 minutes of consultation time upon pickup to review your new setup and answer any questions. (additional time is an added charge)
Not Included: Specialized, licensed, or legacy software requiring custom installation or configuration is not included and may be subject to additional charges.
Cost: $125.99 + HST

File Transfer (Less than 100GB)

Rate: $59.99

If you have select pictures and files that you would like moved over from one device to another, then this is the service for you. Pictures, Videos & Documents will be transferred.
Cost: $59.99 + HST

File Transfer (Between 100GB - 500GB)

Rate: $99.99

If you have select pictures and files that you would like moved over from one device to another, then this is the service for you. Pictures, Videos & Documents will be transferred.
Cost: $99.99 + HST

File Transfer (Between 500GB - 1TB)

Rate: $169.99

If you have select pictures and files that you would like moved over from one device to another, then this is the service for you. Pictures, Videos & Documents will be transferred.
Cost: $169.99 + HST

File Transfer (1TB +)

Contact Us for a Quote

If you have select pictures and files that you would like moved over from one device to another, then this is the service for you. Pictures, Videos & Documents will be transferred.

Tech Training

Personalized One-on-One Training

Hourly Rate: $100

Get the help you need at your own pace with customized, in-office training sessions. Training is billed at $100 per hour + HST in 15-minute increments, so you only pay for the time you use. For example, a 30-minute session costs just $50 + HST.

TechTalks Group Training (ProTech Members)

Course Rate: $40

Join fellow ProTech members for engaging, hands-on learning sessions covering popular technology topics. Whether you’re looking to learn something new or strengthen your existing skills, our TechTalks are designed to make technology easier to understand. Cost: $40 + HST per course.

TechTalks Group Training

Course Rate: $45

Join fellow participants for engaging, hands-on learning sessions covering popular technology topics. Whether you’re looking to learn something new or strengthen your existing skills, our TechTalks are designed to make technology easier to understand. Cost: $45 + HST per course.

Customized Group Training

Contact Us for an Estimate

Whether you’re looking for tech training, cybersecurity awareness, or a customized learning session, we’ll create a program that fits your group. Pricing depends on the training requirements and duration. Contact us to discuss your needs and receive a quote.

ProTech Services

ProTech Basic

Yearly Rate: $60

Our Basic Package gives you the comfort of knowing that your computer is protected with a good anti-virus protection and help is only a phone call/ email away when you need it.
Includes: 
  • Professional Antivirus
  • ProTech Monitoring Agent
  • 10% Discount on Remote Work
  • Discounts on TechTalks Training and other promotions. 

Please note that the ProTech Plan keeps your computer protected but does not include the cost of any labour that we perform on your device.

ProTech Standard

Yearly Rate: $120

Our Standard Package gives you the comfort of knowing that your computer is protected with a good anti-virus protection and help is only a phone call/ email away when you need it.
Includes: 
  • Professional Antivirus
  • ProTech Monitoring Agent
  • 10% Discount on Remote Work
  • Discounts on TechTalks Training and other promotions. 
  • Routine Maintenance, System Patches, and Updates.

Please note that the ProTech Plan keeps your computer protected but does not include the cost of any labour that we perform on your device.

ProTech Lite

Yearly Rate: $30

Our Lite Package gives you the comfort of knowing that help is only a phone call/ email away when you need it.
Includes: 
  • ProTech Monitoring Agent
  • 10% Discount on Remote Work
  • Discounts on TechTalks Training and other promotions. 

Please note that the ProTech Plan keeps your computer protected but does not include the cost of any labour that we perform on your device.

ProTech Lite +

Yearly Rate: $60

Our Lite + Package gives you the comfort of knowing that help is only a phone call/ email away when you need it.
Includes: 
  • ProTech Monitoring Agent
  • 10% Discount on Remote Work
  • Discounts on TechTalks Training and other promotions. 
  • Routine maintenance, patches, and system updates

Please note that the ProTech Plan keeps your computer protected but does not include the cost of any labour that we perform on your device.

Network Services

Digital Piece of Mind Review

Rate: $250 $189

Do you know where your Wi-Fi details are stored? What happens if your printer stops working? Would a family member know how to find your important technology information if needed?

Our Digital Peace of Mind Review helps you organize, document, and better understand the technology you rely on every day.

✅ In-home visit by a Tech Tutors expert
✅ Review and documentation of your devices
✅ Wi-Fi, printer, and network information recorded
✅ Personalized Technology Summary Report
✅ Printed and PDF copies provided
✅ Complimentary follow-up consultation

Get peace of mind knowing your technology is organized, documented, and easier to manage.

Technology Services Simplified

At TechTutors, we believe in simplicity – we fix what’s broken, keep it working well, and empower you to use it confidently. Plus, we stand behind our services with a 100% Money Back Guarantee. Let us take the stress out of technology for you.

Find Out more

We're Here To Help!

Office

16 Central Avenue East

Brockville Ontario

K6V-1W4

Hours

M-F: 9am – 6pm
S-S: Closed

Call Us

(613) 498-8989